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Solving Airlines’ Burnout and Retention Problem

Two weeks ago, the U.S. aviation industry struggled after an FAA issue caused a 90-minute delay on all departing flights. This followed what can only be classified as a disaster of epic proportions for the airline Southwest, when operational and IT issues caused the cancellation of over 16,000 flights during peak holiday travel. A frequent traveler myself, you’d think my mind would hop to the frustration felt by stranded and delayed passengers, and while they have my sympathy, that’s not who was on my mind; instead, my heart went out to all airline employees. As a founder of a company that works to solve workplace wellbeing, I know through first-hand knowledge and studies the extraordinarily high-risk of burnout and exhaustion aviation employees face. I also realize how events like these merely serve to compound and accelerate that rate of burnout.

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How to Prevent Employee Burnout

Employee burnout is responsible for an estimated 125 billion to 190 billion dollars in healthcare costs each year in the U.S. Stress with a job is not new. Still, this particular brand of it does appear to be escalating. In 2019, the World Health Organization (WHO) declared employee burnout an “occupational phenomenon” in the 11the version of the International Classification of Diseases. What causes employee burnout, and what can employers do to prevent it? 

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Moving Beyond Burnout: Dr. Catherine Wikholm Brings New Insight To Combatting Stress

As employees continue to balance their personal lives with the daily demands of work, employee mental health issues continue to rise. Grokker is committed to helping our members manage stress with fresh ideas and time-tested methods that lead to more balance, more resilience, and more tranquility in their everyday lives. This week, we are thrilled to announce the release of our brand new program, Beyond Burnout, with one of Grokker’s most trusted mind experts: Dr. Catherine Wikholm! This 10-day program is specially designed with Cognitive Behavioral Therapy techniques that help employees build the skills they need to identify and overcome burnout. 

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Stat Roundup: Women and the "Second Shift" (Updated 5/13/20 with COVID-19 impact stats)

Working from home, e-learning, sheltering in place — the whole family together, day in and day out. One activity overlaps into the next until the seemingly never-ending day comes to an end, only to start anew the next morning. This isn't unfamiliar territory for many employees, particularly women. Before the COVID-19 outbreak, their work day never really ended. It changed. During their “second shift,” they were taking care of their children and aging parents, getting a meal on the table, and managing any number of other household obligations. You might say that at least for now, this is the "new normal," blurring the lines for those working the "second shift" and amplifying all the challenges that come along with it.  

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Stat Roundup: Employee Burnout and Stress (Updated 5/11/20 with COVID-19 impact stats)

Deloitte reports that over three-quarters of full-time US professionals have experienced employee burnout at their current job. And the American Institute of Stress has published that job stress costs US employers over $300 billion annually as a result of absenteeism, employee turnover, diminished productivity, and more. But since the COVID-19 outbreak, these numbers are rising. ABC News/Washington Post poll reveals 70% of Americans report personal stress as a result of the coronavirus crisis, exceeding the highest level of stress caused by the Great Recession (61% in March 2009). And according to a SHRM survey, work-related concerns left more than 40% of employees feeling hopeless, burned out or exhausted as they grapple with lives altered by COVID-19. 

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NEW GUIDE

Caring For Remote Employees

Many organizations continue to work in remote and hybrid models as the pandemic winds down, but many employees, when given the option to return to work, would actually prefer to continue working remotely. Our new guide, Taking Care of Remote Employees: The Key To Business Success Beyond the Pandemic, gives you actionable steps to ensure that your employees feel supported no matter where they are working. 

Download your guide