Grokker is proud to announce the launch of GrokkyAi™. We’ve always led the way in revolutionizing employee wellbeing by building easily accessible, engaging, and expert-led programs.
Grokky builds on those efforts by delivering real-time answers, beginning with the lowest acuity interventions, and lessening the burden on HR teams.
What is GrokkyAI™?
Grokky is a conversational benefits agent that provides employees with personalized answers to their wellbeing questions. Using natural language, employees can ask a question and instantly receive direct links to actionable interventions such as Grokker’s expert-led wellbeing content or a benefit recommendation.
How does Grokky work?
Grokky integrates with the employer’s benefits plan data to create holistic care plans based on each query.
Here’s how it works:
- The employee describes their concern, such as “My lower back hurts.”
- Grokky leverages data from the employer’s entire benefits platform to identify which interventions are best, starting with the lowest acuity option.
- Grokky delivers direct links to those interventions, such as Ease Lower Back Pain by Grokker expert Robyn Capobianco.
- Grokky also suggests additional resources from the employee’s benefits ecosystem, such as a telehealth platform where employees can get additional help.
Because Grokky can work across an employer’s entire benefits portfolio, it’s accessible to employers whether or not they have Grokker’s platform.
How Grokky revolutionizes wellbeing
Grokky transforms benefits navigation by turning the traditional approach to benefits discovery on its head. Typically, when an employee has a wellness concern, they have to dig through the company intranet, call 800 numbers, or seek out help from HR to find the right benefit. Once they do, then they have to navigate on their own to find the specific intervention that’s right for them.
Because of this approach:
- Employees can’t find the right resources to solve their health and wellbeing challenges — half say they’re unaware of what their employer provides.
- They don’t receive actionable information and don’t utilize all the benefits available to them.
- HR teams spend time answering repetitive questions and guiding employees through the benefits plan maze.
- Measuring the true impact of benefits is difficult.
With Grokky, employees don’t need to understand benefits jargon, and they don’t have to navigate the labyrinth of benefits websites and PDFs. Grokky links them directly to the best, lowest acuity intervention. With that information, they can take immediate action to address their concern.
Grokky frees up HR teams from answering common questions and helping employees find their way through primary and supplemental benefits. It also offers new insights into benefits utilization and helps drive awareness of underutilized programs.
Get to know Grokky
Grokky represents a transformation in the way employees discover benefits. See how Grokky can help organizations like yours.