Senior Product Manager (GrokkyAI)
ABOUT GROKKER
Grokker is an AI-powered employee health operating system that turns fragmented HR data into lower costs, higher productivity, and healthier populations. Our HIPAA-compliant Knowledge Orchestrator uses conversational intelligence to unify benefits data, automate navigation, reduce burden on HR teams, and answer employee questions in real time.
ABOUT YOU
You are a seasoned, hands-on backend engineer focused on solving complex problems through pragmatic delivery, strong architectural design, and clean execution. You excel at quickly internalizing a product vision, performing necessary research, and defining reliable, phased engineering plans. You will be a vital partner in elevating our technical standards, ensuring delivery fills current needs, and strategically balancing speed-to-market with long-term scalability.
YOUR IMPACT & KEY RESPONSIBILITIES
- Market Strategy & Growth: Analyze the HR benefits landscape to identify critical gaps and define where GrokkyAi can best integrate to provide unique value.
- Product Roadmap & Design: Architect a phased growth roadmap, defining and designing features that align with market needs and Grokker’s unique strengths.
- AI Logic & Ethics: Partner with engineering to refine the architecture and logic, and prompt engineering. You will define the guardrails that prevent hallucinations while maintaining an empathetic, clinical tone.
- Technical PM & Sprint Management: Work directly with engineering to create and edit prompts, participate in technical tradeoff discussions, and break down features into actionable sprints and tickets.
- GTM & Product Marketing: Provide the Go-To-Market teams with high-impact enablement materials and evangelize the product internally and with end users.
- Governance & Compliance: Monitor legal and regulatory requirements to ensure the product remains safe and compliant in a fast changing regulatory landscape.
- Technical Client Consultant: Join sales and success calls as the technical product expert, helping HR leaders understand how GrokkyAI provides value and integrates with their specific systems.
QUALIFICATIONS — MUST HAVE
- 4+ years in Product Management, with at least 1 year within B2B SaaS, HRiS Systems, or AI products.
- Deep technical knowledge of LLM behaviors and RAG optimization. Proven ability to design AI evaluation frameworks to mitigate hallucinations and engineer HIPAA-compliant safety guardrails.
- Bachelor’s degree in Computer Science, Engineering, Business or equivalent. An MBA or specialized AI/Data Science certification is a bonus.
- Ability to explain complex AI architecture to non-technical HR Directors and Sales team without using jargon.
QUALIFICATIONS — NICE TO HAVES
- Familiarity with HIPAA, GDPR, and other state level and international PII, PHI, and AI requirements for handling sensitive health data.
- Familiarity with how HCM/HRIS systems function and a proven ability to identify and exploit market gaps.
- Familiarity with the ETL/ELT pipelines required to transform "messy" enterprise benefit data into structured, searchable indices. Understanding of data chunking strategies and the integration of structured HRIS data with unstructured PDF knowledge bases.
BENEFITS & PERKS
- Salary Range: $160,000 to $180,000 a year
- Hybrid Work: Enjoy flexibility with our hybrid schedule, requiring 3 days a week in the San Jose office (Tuesday–Thursday) and allowing work from home on Mondays and Fridays.
- Health Care: Comprehensive Health care plan (Medical, Dental & Vision).
- Time Off: Flexible Time Off (FTO) policy.
- Office Amenities: We provide daily lunches, snacks, and beverages during on-site working days, plus a weekly office Happy Hour to unwind and connect.
INTERESTED?
If you are ready to apply your product and technical judgment and operational discipline to a mission-driven company, we encourage you to apply!
Please send resume and cover letter to jobs@grokker.com.
Grokker is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware of phishing scams. Grokker only uses company email addresses, "@grokker.com", to communicate with candidates via email.
