Thank you for using Grokker! We wrote this Privacy Policy to help you understand what information we collect, how we use it, and how you can access and control your information.
This Privacy Policy explains how information is collected, used, and disclosed when you use Grokkers website (grokker.com), content, apps, products, and services (collectively, the "Services"). The Services are owned and operated by Grokker, Inc. ("Grokker", "we" or "us"). Weve tried to make it easy and straightforward, but if you have any questions please contact us at support@grokker.com.
Information We Collect
Your Grokker Account Information
To use most features of the Services, you must create an account with Grokker. You can create an account either directly or through a Single Sign On (SSO) service provided by one of our partners or your employer. When you create an account with Grokker, you or the SSO service provide us your name and email address. If you are creating your own account, youll also need to provide a password.
Information We Receive from Your Employer
If you have Grokker through your employer, they may also provide us with the following additional data:
Your Actions on Grokker
When you use the Grokker Services, we collect information about the actions you take, including loving and collecting videos, entering comments or annotations, following topics or users, or marking "I Did This" when you complete a video. All of the actions you take on Grokker are public, and may be visible to other Grokker users. In addition, you may choose to publish information about your actions on Grokker on third party services such as social media accounts.
Information We Collect Automatically
Like almost all web and mobile products, we automatically collect a variety of information when you use the Grokker Services:
Health Information
We may ask you health-related questions in order to recommend videos, programs, and other content to you, and to help you track your progress.
In addition, with your permission, our iPhone application uses the Apple HealthKit framework to gather data on your body and health stats, which may include, but are not limited to: your biological sex, gender, height, and weight to help us recommend and provide better content to you.
Apple may choose to gather this data from other applications, your data input on iOS, and your wearables. For this or related information, please refer to www.apple.com.
Information We Obtain from Third Party Services
You may be able to link certain third party accounts ("Third Party Accounts") to your Grokker account. To link your Third Party Account to Grokker, you must grant Grokker permission to send information to that service, according to that sites permission page (where you consent to link your Third Party Account) and your privacy settings for that Third Party Account. When you do this, we will receive information from the Third Party Account in accordance with your permissions.
Third Party Advertising
On our Services, we and other third parties, such as ad networks and analytics providers, may collect information about your online activities to provide advertising about products and services tailored to your individual interests. These third parties help us track the effectiveness of our marketing efforts and to show targeted ads by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other methods. These third parties collect information about the websites and apps you use, the pages and advertisements you view, and the actions you take on our Services and other websites and apps and may use that information to show you advertisements for Grokker and others that are tailored to your individual interests. You may opt out of receiving interest-based ads from many of these third parties by visiting www.aboutads.info/choices, or, if you are in the EEA, by visiting www.youronlinechoices.eu/. Your device may also include a feature ("Limit Ad Tracking" on iOS devices and "Opt Out of Interest-Based Ads" or "Opt Out of Ads Personalization" on Android devices) that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.
How We Use Your Information
We use the information we collect for the following purposes:
We use health-related data to make calculations about your workouts such as the number of calories burned and to make recommendations for suggested workouts and programs. We will not use health-related data for advertising purposes.
How Your Information May Be Shared
With the Grokker Community and Linked Services
The Grokker community is built on openness and sharing. Therefore your Grokker profile and actions that you take on Grokker are public, and visible to other Grokker users. If you link your Grokker account with external apps like Fitbit and Garmin, your activities reported from these devices may be published as an "I Did This" and visible to other Grokker users. If you choose to link your Grokker account with Third Party Services (such as Facebook), we will share information with that service in accordance with your permissions.
With Business Partners
If you have Grokker through your employer, we share aggregate data about your use of the Services including, but not limited to average time spent, video views, and program sign ups to help them understand their usage of Grokker.
We may share aggregated or non-personally identifiable information with our partners or others in order to secure agreements or demonstrate the health of the business.
With Our Service Providers
We share information with third party companies or individuals we employ to collect and process data, such as contractors, consultants, and accountants, who agree to abide by this Privacy Policy.
In the Event of a Merger
We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction involving or proceeding that involves the transfer of the information described in this Privacy Policy.
Legal Reasons
We may share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Grokker; or to detect, prevent, defend against or otherwise address abuse, fraud, security or legal issues.
Access, Deletion, and Controls
Your Grokker Profile
You can access and update most of your personal information through your Grokker profile. You may also request access, updating and correction in your personal information by contacting us. To protect your privacy and security, we take reasonable steps (such as requesting a password) to verify your identity before granting you access or allowing you to make any corrections or updates.
Linked Third Party Accounts
If you have linked your Grokker account to a Third Party Services account, you can control the information that Grokker may access, and the ability of Grokker to publish on your behalf with settings from that Third Party Service. You can also choose to unlink your account. To learn more about these choices, please see the information provided by the Third Party Service provider.
Marketing Emails and Other Communications
We may send you marketing emails. To unsubscribe from marketing emails, simply follow the opt out instructions in any such email, or email us at support@grokker.com to be placed on our opt out list.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Transfer of Information to the U.S. and Other Countries
Grokker is based in the United States and we process and store information in the U.S. As such, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.
Security
We have implemented security precautions to protect the personal information we collect. However, no data transmission or storage is 100% effective.
Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
Age Limitations
To the extent prohibited by applicable law, Grokker does not allow use of our Services by anyone younger than 13 years old or, in the EEA, 16 years old. If you learn that anyone younger than 13 (or, in the EEA, 16) has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.
Residents of the European Economic Area
Lawful Basis for Processing
If you are a resident of the EEA, when we process your personal data we will only do so in the following situations:
Data Subject Requests
If you are a resident of the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or, in some cases, transferred to another company. You may also have the right to object to, or request that we restrict certain processing, or to withdraw your consent if you previously consented to our processing of your personal data. If you would like to exercise any of these rights, you can follow the instructions provided under "Access, Deletion, and Controls" above or you may contact us as indicated below.
Changes to this Policy
We may change this Privacy Policy from time to time, and this page will always contain the latest version. By continuing to use the Grokker Services after those changes are in effect, you agree to the revised policy. If we make material changes that affect the information we previously collected from you, we will attempt to notify you by providing more prominent notice on our website or attempting to email you at your email address of record with us.
How To Contact Us
If you have other questions or concerns about this Privacy Policy, please send us an email at support@grokker.com or at the contact information below:
550 S Winchester Blvd #500, San Jose, CA 95128
Phone: (408) 236-7582
Thank you for using Grokker! Grokker, Inc. ("Grokker") offers expert videos and brings together a community of people who share a passion for mindfulness, yoga, fitness, and other pursuits.
These Terms of Service ("Terms of Service" or "Terms") govern your access to and use of the websites, products, data, services, and Content provided to you on, from, or through the Grokker.com website, mobile or tablet apps, tv apps, any Grokker software, and any applications created by Grokker whether available through a social networking site or its subsidiaries or affiliated companies ("Service"). We reserve the right to withdraw or amend the Service, in our sole discretion and without notice to you. We will not be liable if, for any reason, all or any part of the Service is unavailable at any time or for any period. As used herein, "Content" includes the logos, images, software, videos, text, graphics, photos, sounds, music, audiovisual combinations, interactive features, collections and other materials you may view on, access through, or contribute to the Service.
By accessing or using the Service, you agree to be bound by these Terms of Service and our Privacy Policy ("Privacy Policy") if you are eighteen (18) or over. If you are under the age of eighteen (18), you represent that a parent or legal guardian also agrees to these Terms and our Privacy Policy on your behalf. You may use the Service only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations. You must provide us accurate information, including your real name, when you create your account on Grokker. If you do not agree to these Terms or our Privacy Policy please do not use the Service.
We may modify these Terms of Service and policies at any time, and such modification shall be effective upon its posting on this website. You agree to be bound by such modifications or revisions when you use the Service after any such modification is posted.
Grokker provides Content through its website and through the Service that is copyrighted and/or trademarked work of Grokker or Grokker’s third-party licensors and suppliers or other users of the Content.
Subject to the terms and conditions of these Terms, and your compliance with these Terms, Grokker hereby grants you a limited, personal, non-exclusive and non-transferable license to use and to display the Content and to use the Service, including Grokker’s website, solely for your personal use. Except for the foregoing license, you have no other rights in the Service, including Grokker’s website, or any Content, and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Service, including Grokker’s website, or any Content in any manner.
If you breach any of these Terms, the above license will terminate automatically and you must immediately destroy any downloaded or printed Content.
Grokker makes available software that allows you to access the Grokker.com website and the Service from mobile and set-top devices ("Native Application(s)"). To use a Native Application you must have a device that is compatible with the application. Grokker does not warrant that the Native Applications will be compatible with your particular device. Grokker hereby grants to you a non-exclusive, non-transferable, revocable license to use the Native Applications. You may not:
The Service may include and may make use of certain functionality and services provided by third-parties that allow Grokker to include maps, geocoding, places and other content from third-parties as part of the Service.
In using the Service, you must behave in a civil and respectful manner at all times. Further, you will not:
Grokker has the right, but not the obligation, to monitor all conduct on and content submitted to the Service. Grokker reserves the right to alter, edit, remove, or refuse to post any content, in whole or in part in its sole discretion or to satisfy or comply with applicable laws, regulations and/or legal processes.
In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of Content:
In order to access some features of the Service, you will have to create a Grokker account.
If you send or transmit any communications, comments, questions, suggestions, or related materials to Grokker, whether by letter, email, telephone, or otherwise (collectively, "Feedback"), suggesting or recommending changes to the Service, including, without limitation, new features or functionality relating thereto, all such Feedback is, and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and Grokker is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You understand and agree that Grokker is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution.
The Service may be linked to other web sites that are not Grokker sites, including, without limitation, social networking, blogging and similar websites through which you are able to log into the Service using your existing account and log-in credentials for such third-party sites (any and all of which may change from time to time) and websites that provide question-and-answer forum functionality (collectively, "Third-Party Sites"). Certain areas of the Service may allow you to interact and/or conduct transactions with such Third-Party Sites, and, if applicable, allow you to configure your privacy settings in your Third-Party Site account to permit your activities on the Service to be shared with your contacts in your Third-Party Site account and, in certain situations, you may be transferred to a Third-Party Site through a link but it may appear that you are still on Grokker Service. In any case, you acknowledge and agree that the Third-Party Sites may have different privacy policies and terms and conditions and/or user guides and business practices than Grokker, and you further acknowledge and agree that your use of such Third-Party Sites is governed by the respective Third-Party Site privacy policy and terms and conditions and/or user guides. You hereby agree to comply with any and all terms and conditions, users guides and privacy policies of any of Third-Party Sites. Grokker is providing links to the Third-Party Sites to you as a convenience, and Grokker does not verify, make any representations or take responsibility for such Third-Party Sites, including, without limitation, the truthfulness, accuracy, quality or completeness of the content, services, links displayed and/or any other activities conducted on or through such Third-Party Sites. YOU AGREE THAT GROKKER WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY GOODS, SERVICES, INFORMATION, RESOURCES AND/OR CONTENT AVAILABLE ON OR THROUGH ANY THIRD-PARTY SITES AND/OR THIRD-PARTY DEALINGS OR COMMUNICATIONS, OR FOR ANY HARM RELATED THERETO, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH YOUR USE OR RELIANCE ON THE CONTENT OR BUSINESS PRACTICES OF ANY THIRD-PARTY.
Content you submit must not:
Withholding Tax. If you are required under any applicable law, regulation or government order to withhold any taxes on any amounts payable by you to Grokker under these Terms, then the amount payable shall be increased to such amount which, after making all required withholdings or deductions of taxes therefrom, will equal the amount payable hereunder had no such withholding taxes or deductions been required. For avoidance of doubt, such withheld amounts may not be claimed as a reduction or offset against any payments due to Grokker under these Terms. You shall make such withholdings or deductions and shall pay the full amount withheld or deducted to the appropriate government authorities according to applicable laws. You shall obtain and furnish to Grokker, within sixty (60) days of such a payment of taxes, official tax receipts or other evidence of payment of all such taxes. You shall be solely liable for, and shall indemnify and hold Grokker and its Affiliates harmless against, any penalties, interest and expenses incurred by or assessed against Grokker.
Value Added Taxes. The amounts payable under these Terms are exclusive of value added, goods and services, sales, or similar taxes. You shall be responsible for payment of all value added, goods and services, sales, or similar taxes, if any, levied on or deducted from any amounts payable to Grokker pursuant to these Terms. To the extent applicable law requires any such taxes to be paid by you directly to a governmental authority or to the extent a reverse charge mechanism is available and applicable to you, you shall account for and pay such taxes promptly and receipts or other proof of such payment shall be provided to Grokker.
Grokker is not responsible for any injuries that result from participating in the activities shown on the Service. You expressly waive and release any claim that you may have at any time for injury of any kind against Grokker, or any person or entity involved with Grokker, including without limitation its directors, principals, instructors, independent contractors, employees, agents, contractors, affiliates and representatives.
By using the Service you represent that you understand that physical exercise involves strenuous physical movement, and that such activity carries the risk of injury whether physical or mental. You are responsible for exercising within your limits and seeking medical advice and attention as appropriate. Not all exercises are suitable for everyone. You understand that it is your responsibility to judge your physical and mental capabilities for such activities and to ensure that by participating in classes and activities from Grokker, you will not exceed your limits while performing such activity. You will select the appropriate level of classes for your skills and abilities, as well as for any mental or physical conditions and/or limitations you have.
It is advised that you seek the advice of a physician before beginning any physical exercise regimen, routine, or program, including participating in the activities shown on the Service, including the use of any suggested equipment shown in any of the Content. As with any exercise program, if at any point during your workout you begin to feel faint, dizzy or have physical discomfort, you should stop immediately.
You understand that, from time to time instructors may suggest the use of equipment, physical adjustments, poses, moves and instruction and it is your sole responsibility to determine if any such suggestions or comments are appropriate for your level of ability and physical and mental condition. All such suggestions and comments are not required to be performed by you and are carried out at your election while viewing Grokker videos and using the Service. Nothing contained in the Service should be construed as any form of medical advice or diagnosis.
Grokker, "BE A BETTER YOU" and the KK logo are trademarks of Grokker in the United States. Other trademarks, names and logos on this Grokker’s website are the property of their respective owners.
Unless otherwise specified in these Terms, all information and screens appearing on Grokker’s website, including documents, services, site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of Grokker, Copyright © 2017 Grokker. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.
The mobile application software that is provided to you through the Service and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, if you are a government entity, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users
Grokker respects the intellectual property rights of others, and we ask you to do the same. Grokker may, in appropriate circumstances and at our discretion, terminate service and/or access to Grokker’s website for users who infringe the intellectual property rights of others. If you believe that your work is the subject of copyright infringement and/or trademark infringement and appears on our website, please provide Grokker’s designated agent the following information:
Grokker’s agent for notice of claims of copyright or trademark infringement on this Site can be reached as follows:
Grokker, Inc.
Attn: Copyright Infringement Agent
550 S. Winchester Blvd.
Ste. 500
San Jose, CA 95128
Please also note that for copyright infringements under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
Submitting a DMCA Counter-Notification
We will notify you that we have removed or disabled access to copyright-protected material that you provided, if such removal is pursuant to a valid DMCA take-down notice that we have received. If you receive such notice from us, you may provide us with a counter-notification in writing to Grokker designated agent that includes all of the following information:
Termination of Repeat Infringers
Grokker reserves the right, in its sole discretion, to terminate the account or access of any user of our web site and/or service who is the subject or repeated DMCA or other infringement notifications.
YOU AGREE THAT YOUR USE OF THE SERVICE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, GROKKER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF. GROKKER MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR THE CONTENT OF ANY SITES LINKED TO GROKKER’S WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL
The Service is controlled and offered by Grokker from its facilities in the United States of America. Grokker makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are responsible for compliance with local law.
To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Grokker, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
You affirm that you are either eighteen (18) years of age or older, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, or if you are younger than eighteen (18) your parent or legal guardian has agreed on your behalf that you are able to abide by and comply with these Terms of Service.
These Terms of Service, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Grokker without restriction.
By using the Service, you consent to receiving electronic communications from Grokker. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Service. These electronic communications are part of your relationship with Grokker. You agree that any notices, agreements, disclosures or other communications that Grokker sends you electronically will satisfy any legal communication requirements, including that such communications be in writing.
You agree that:
These Terms of Service shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. Any claim or dispute between you and Grokker that arises in whole or in part from the Service shall be decided exclusively by a court of competent jurisdiction located in Santa Clara County, California. These Terms of Service, together with the Privacy Policy and any other legal notices published by Grokker on the Service, shall constitute the entire agreement between you and Grokker concerning the Service. If any provision of these Terms of Service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any term of this these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and Grokker's failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. YOU AND GROKKER AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. The proprietary rights, disclaimer of warranties, representations made by you, indemnities, limitations of liability and general provisions shall survive any termination of these Terms.
Copyright © 2019 Grokker Inc. Grokker, Be a Better You, and related marks are registered trademarks of Grokker.
